Got a question? We've put some of the most commonly asked questions below:

Frequently Asked Questions

What's the difference between Epaderm Ointment and Epaderm Cream?

Epaderm Ointment and Epaderm Cream are both medical products used for skin care, particularly in conditions like eczema, psoriasis, and dry skin. The main difference between the two lies in their composition and consistency:

  1. Epaderm Ointment: This is an ointment formulation, which means it has a thicker texture. It typically contains a higher percentage of fats (e.g., paraffin) and fewer water-based ingredients. Ointments are often used to create a protective barrier over the skin, preventing moisture loss and promoting healing.
  2. Epaderm Cream: The cream formulation, on the other hand, is lighter than the ointment. It contains a balance of fats and water-based ingredients. Creams are generally easier to apply and absorb into the skin compared to ointments.

Both products are designed to provide moisture and help soothe and repair dry or irritated skin. The choice between the ointment and cream depends on individual preferences, the severity of the skin condition, and the specific area of the body where the product will be applied.

What can Epaderm Cream be used for?

Epaderm Cream is an emollient which can be used in 2 different ways - Direct to the skin and as a skin cleanser. Suitable for dry skin conditions, such as eczema and psoriasis.

Epaderm Cream is suitable for all ages, including babies. Clinically proven to manage dry skin, Epaderm Cream helps support and restore the skin's natural barrier function.

How often should I use Epaderm Cream?

There is no limit on how much or how often you should use Epaderm Cream. It is determined by your skins' dryness, lifestyle and other related factors. 

A measure of Epaderm Cream equals 1 x pump of 500g or 3 x pumps of 50g,

The below is a guide and will vary based on body size and dryness of skin. We recommend to start with a smaller amount and build up to what is right for you and your skin.

Face, Ears, Neck 1/2 - 1 measure twice a day

Arms 1 - 2 measure twice a day

Back 1 - 2 measure twice a day

Torso 1 - 2 measure twice a day

Legs 3 - 4 measure twice a day

Hands 1/4 - 1/2 measure twice a day

For children under ten years of age we would recommend half the above amounts

What can Epaderm Ointment be used for?

Epaderm Ointment is an emollient which can be used in 3 different ways - Direct to the skin, In the bath as a bath additive, and as a skin cleanser. Suitable for dry skin conditions, such as eczema and psoriasis.

Epaderm Ointment is suitable for all ages, including babies. Clinically proven to manage dry skin, Epaderm Ointment helps support and restore the skin's natural barrier function.

How often should I use Epaderm Ointment?

There is no limit on how much or how often you should use Epaderm Ointment. It is determined by your skins' dryness, lifestyle and other related factors.

A measure of Epaderm Ointment is around 4g - which is around the size of a $1 coin or a teaspoon full.

The below is a guide and will vary based on body size and dryness of skin. We recommend to start with a smaller amount and build up to what is right for you and your skin.

Face, Ears, Neck 1/2 - 1 measure twice a day

Arms 1 - 2 measure twice a day

Back 1 - 2 measure twice a day

Torso 1 - 2 measure twice a day

Legs 3 - 4 measure twice a day

Hands 1/4 - 1/2 measure twice a day

For children under ten years of age we would recommend half the above amounts.

Is Epaderm Vegan Friendly?

Epaderm products do not contain any animal-derived ingredients.

Epaderm Cream Ingredients

  • Purified Water EP.,
  • Liquid Paraffin Ph. Eur.,
  • Yellow Soft Paraffin BP,
  • Cetomacrogol Emulsifying Wax BP (contains Cetostearyl Alcohol and Macrogol Cetostearyl Ether 22),
  • Chlorocresol,
  • Glycerine BP

Epaderm Ointment Ingredients

  • Cetomacrogol Emulsifying Wax BP. (contains Cetostearyl Alcohol and Macrogol Cetostearyl Ether 22)
  • Yellow Soft Paraffin BP.
  • Liquid Paraffin Ph. Eur.

Is Epaderm Ointment packaging recyclable?

Epaderm Ointment packaging is recyclable. Epaderm Ointment packaging is made from Polypropylene. Please ensure you check with your local council for recycling guidelines. 

We continue to work on enhancing our environmentally friendly and sustainable packaging solutions across our range. 

Can I use Epaderm on my scalp?

Epaderm Cream and Epaderm Ointment can be used on the scalp / hairline.  Similar to your body hair we recommend applying in the direction of your hair growth – this helps make sure your follicles don’t get blocked. Epaderm products are water soluble and as such will wash out under warm water. 

Epaderm products are suitable for all ages, including babies, and can be used on the externally on the whole body.

Whats the difference between Sorbelene and Epaderm?

Sorbolene:

  1. Composition: Sorbolene is a type of moisturizing cream that typically contains water, glycerin, and a synthetic fatty alcohol called cetearyl alcohol. It may also include other emollients, such as mineral oil or paraffin.
  2. Use: It is commonly used as a basic moisturiser to soothe dry and irritated skin.
  3. Fragrance: Sorbolene is usually fragrance-free or has a very mild fragrance.
  4. Absorption: It is often absorbed relatively quickly into the skin, leaving a non-greasy feel.

Epaderm:

  1. Composition: Epaderm comes in various forms; An ointment and a cream. It contains liquid paraffin, yellow soft paraffin, and cetyl alcohol.
  2. Use: Epaderm is clinically proven to improve skin hydration within 2 weeks and is used for the management of dry skin conditions, including eczema and psoriasis. It provides a protective barrier to the skin, reduces moisture loss, and soothes irritated skin.
  3. Fragrance: Epaderm is fragrance-free, making it suitable for sensitive skin.
  4. Absorption: Depending on the formulation (ointment, or cream), Epaderm may be absorbed more slowly than sorbolene, providing longer-lasting hydration.
  5. Medical Applications: Epaderm is often recommended by healthcare professionals for managing dry skin conditions, particularly eczema and psoriasis. It has a more specific focus on addressing the needs of individuals with these conditions.